Blog: not from concentrate

Here's a letter I've just sent off to National Grid. Hi, I'm writing to complain. Tonight when i got home from work, I had a notice letting me know someone had been by, and to call you back regarding a gas meter. To my dismay, you had turned off my gas without my knowledge or consent! When I called, you dutifully & expediently sent someone out to fix the problem, but since I'm a mere tenant in an apartment building, I don't have access to wherever these gas meters are! I called [...]